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Customer Support

Have questions?  We can help!  Please check below for your support options.

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Search the most asked questions for the answers you are looking for.

EMAIL SUPPORT
You can reach out to our support team to get customer and account specific information.

Account inquiries:  hello@needle.com

Order inquiries:  hello@needle.com

Returns:  hello@needle.com

Sales inquiries:  hello@needle.com

LIVE CHAT
Live chat is available Monday - Friday from 8am PST - 10pm PST and Saturday and Sunday from 9am PST to 5pm PST.